Assistant Manager - Wallabout

StorageMart | MMS • New York, NY

20h • Onsite

About The Position

StorageMart is one of the largest independent self-storage companies globally, operating across the U.S., Canada, and the U.K. The company is dedicated to its core values of Easy, Clean, and Service, ensuring customers experience spotless facilities, seamless processes, and exceptional service. As an Assistant Store Manager, this role is crucial for the daily operations, customer engagement, and overall success of the store. StorageMart offers a family-owned culture with a supportive team environment that values employee ideas and contributions, and is committed to making a difference in every community it serves.

Requirements

• Excellent communication and problem-solving skills
• Strong attention to detail and organizational abilities
• Comfortable performing light maintenance and outdoor work
• Basic computer skills (email, data entry, and account management)

Nice To Haves

• Retail, sales, or customer service experience preferred (training provided!)

Responsibilities

• Support the Store Manager in daily operations, sales goals, and business growth
• Provide friendly and professional customer service in person, over the phone, and via email
• Open and close the office and perform light property maintenance and cleaning
• Assist customers with rentals, account setup, payments, and general inquiries
• Manage account records, billing, and collections
• Occasionally support nearby store locations to maintain consistent company standards

Benefits

• Retirement Plan Contributions: Company-supported savings plan
• Growth Opportunities: Learn the business and advance your career
• Recognition Programs: Milestone awards, company events, and rewards through Bonusly
• Family-Owned Culture: Supportive team environment that values your ideas and contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees