Assistant manager Sunset Finance Augusta GA

Sunset FinanceAugusta, GA
20h

About The Position

The Assistant Manager is responsible for GETTING RESULTS on his/her contact work by phone. This mainly consists of making contact via the telephone and scheduling office visits with customers. The Assistant Manager also assists the Branch Manager by selling products and services in order to meet an acceptable monthly branch profit.

Requirements

  • Must have initiative and the ability to work independently.
  • Valid driver's license
  • Dependable transportation
  • Current liability auto insurance coverage.
  • Strong communication skills
  • Ability to lead
  • Problem solving skills
  • Computer skills
  • High school diploma or equivalence is required.

Nice To Haves

  • Previous experience in collections or the finance industry
  • Bilingual

Responsibilities

  • Complete delinquent telephone work as directed by the manager.
  • Make telephone collection calls to delinquent customers and reports activities on each customer to the branch manager.
  • Adjust past-due payments for current slow customers.
  • Assist in answering telephone, posting customer payments, inputting new and refinanced loans into the loan software system, processing loan applications, and preparing refinance and delinquency mail.
  • Participate in training development opportunities as directed by the Manager and District Supervisor.
  • Prepare weekly and monthly reports.
  • Maintain daily tabulation of delinquency report which is generated by the computer.
  • Give customer's credit experience to inquiring creditors.
  • Assist in maintaining standards in all areas of delinquency, loan volume, and growth goals, along with the 10th/20th standards.
  • Make Daily Deposit when assigned or if the Manager is not present.
  • Sell products and services offered.
  • Consistently achieve company production standards.
  • PREPARE FOR MANAGEMENT.
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