Assistant Manager

Baskin-Robbins • Hackensack, NJ

54d • $19 - $21

About The Position

At Southpaw, our Assistant Managers aren't just running shifts-they're developing teams, driving results, and creating positive guest experiences every single day. If you're a natural leader who thrives in a fast-paced environment and is ready to grow your career, we want you on our team.

Requirements

• Previous leadership experience in restaurant, retail, or food service preferred
• Strong communication and problem-solving skills
• Basic math, writing, and computer skills
• Ability to lead by example and stay calm under pressure
• A passion for customer satisfaction and team success
• Must meet uniform standards
• Able to work on your feet and operate restaurant equipment
• Willing to work flexible hours, including weekends/holidays

Responsibilities

• Support the Restaurant Manager with daily operations, team development, and sales goals
• Coach and guide Crew Members and Shift Leaders to success
• Foster a positive, respectful team culture through feedback and recognition
• Ensure top-notch guest service, food quality, and cleanliness
• Assist in hiring, onboarding, and training new team members
• Oversee scheduling, labor, and inventory to drive efficiency and profitability
• Help execute marketing promotions and product rollouts

Benefits

• Competitive pay + advancement opportunities
• Hands-on leadership experience
• Flexible scheduling
• 401k
• Paid time off, employee discounts & health benefits (eligibility applies)
• Mental health support with 10 free BetterHelp sessions
• A positive, team-first work environment where your growth matters

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees