About The Position

The Assistant Manager (AM) is responsible for leading daily shift operations in alignment with Domino’s brand standards and DCP Pizza’s LLC commitment to operational excellence, customer satisfaction, and team development. This position plays a critical leadership role in creating a positive work environment, developing team members, controlling costs, and ensuring every customer receives an outstanding experience. At DCP Pizza, our people are our greatest asset. The Assistant Manager must lead with professionalism, accountability, and respect while driving store performance and profitability.

Requirements

  • Must be at least 18 years old.
  • Strong communication and interpersonal skills.
  • Basic math and computer skills.
  • Ability to work in a fast-paced environment.
  • Reliable transportation required.
  • Must meet eligibility requirements for driving if required by the position.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior restaurant or leadership experience preferred.
  • Must have a driver's license with at least 1 year driving experience and car insurance

Responsibilities

  • Lead and supervise team members during assigned shifts.
  • Ensure compliance with Domino’s operational standards and AR Pizza policies.
  • Model professional behavior, image compliance, and work ethic.
  • Maintain a safe and respectful workplace.
  • Ensure exceptional customer service in all interactions.
  • Address and resolve customer concerns promptly and professionally.
  • Uphold Domino’s customer satisfaction standards.
  • Maintain a service-focused culture within the store.
  • Execute food preparation according to brand standards.
  • Ensure compliance with food safety, sanitation, and health regulations.
  • Maintain store cleanliness and organization.
  • Prepare for and pass Operational Audits (OA), safety, and security inspections.
  • Follow all cash handling and deposit procedures.
  • Assist in managing labor and food cost controls.
  • Accurately complete required paperwork and inventory counts.
  • Protect company assets and report discrepancies immediately.
  • Assist in training and coaching team members.
  • Provide constructive feedback to improve performance.
  • Promote a culture of accountability and continuous improvement.
  • Support recruiting, hiring ,and onboarding processes as directed by the General Manager.
  • Assist in maintaining adequate staffing levels.
  • Ensure proper shift coverage.
  • Work a flexible schedule including nights, weekends, and holidays as business needs require.

Benefits

  • Hourly position (Non-Exempt)
  • Overtime paid in accordance with federal and state law
  • Compensation based on experience and performance

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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