Assistant Manager

Flynn Group-posted 15 days ago
Full-time • Manager
Ashtabula, OH
5,001-10,000 employees
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As an Applebee's® Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee's®. You will need to be team leader, excellent problem solver, handle stress and rise above. You will work hard, but have an outstanding time doing it!

  • Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.
  • Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs.
  • Ensures the immediate response and correction of all verbal guest complaints to self and staff.
  • Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards.
  • Maintains departmental inventory levels.
  • Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.
  • Effectively schedules employees to meet sales demands.
  • Maintains effective safety and security programs.
  • Promotes and leads restaurant organization, cleanliness and sanitation.
  • Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs.
  • Promotes quality recruitment and referrals of potential team member and management candidates.
  • Promotes Flynn | Applebee's training procedures for new managers.
  • Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.
  • Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations.
  • Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development.
  • Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action.
  • Assures compliance with company policies, practices and procedures.
  • Responsible for controlling cost in assigned department.
  • Compliance with local, state and federal laws, regulations and guidelines.
  • Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion.
  • Responsible for preparing and submitting accurate daily paperwork.
  • Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards.
  • Provides a role model for managers and employees.
  • Develops self on all store related technology.
  • Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.
  • Uses the Management Development Program for continuous growth of leadership skills and proficiencies.
  • At least 2-3 years restaurant management experience
  • Must have the ability to: Work various shifts ranging in hours, including weekends.
  • Stand and exert well-paced mobility for up to ten (10) hours in length.
  • Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
  • Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment.
  • Serve Safe Food and Serve Safe Alcohol Certifications also a plus
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