Assistant Manager

Madewell • Studio City, CA

1d • Onsite

About The Position

As an Assistant Manager at Madewell, you are a key member of the leadership team, responsible for driving profitability through genuine customer connections, fostering brand loyalty, and engaging with the community. You will provide immediate feedback and coaching to the sales team to maximize their performance and collaborate with the Store Director and Associate Store Manager to adapt strategies for business success. Your role also involves ensuring smooth operational support as needed. Madewell, founded in 2006, specializes in creating premium denim and essential wardrobe pieces for men and women, focusing on quality, authenticity, and versatility.

Requirements

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• Medical and Prescription coverage (for Part-Time)
• Competitive Paid Time Off (PTO) plan, including paid holidays (for Full-Time)
• Medical, dental, prescription, vision, and life insurance (for Full-Time)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees