About The Position

We are seeking an energetic and dedicated Assistant Manager to join our team at our Mount Vernon, United States location. As an Assistant Manager, you will play a crucial role in supporting the store's daily operations, leading team members, and ensuring exceptional customer service.

Requirements

  • Proven experience in retail management or a similar customer-facing role
  • Strong leadership skills with the ability to motivate and develop team members
  • Excellent customer service skills and a passion for creating positive customer experiences
  • Proficiency in operational management, including inventory control and cash handling
  • Demonstrated ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills and ability to make decisions under pressure
  • Excellent verbal and written communication skills
  • Proficient in basic computer applications and point-of-sale systems
  • High school diploma or equivalent required
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Physical ability to stand for extended periods and lift up to 25 pounds

Nice To Haves

  • Bachelor's degree in Business Administration or related field preferred

Responsibilities

  • Assist the Store Manager in overseeing daily store operations and achieving business objectives
  • Lead, motivate, and develop a team of sales associates to meet performance goals
  • Ensure high standards of customer service are maintained throughout the store
  • Manage inventory, including receiving, stocking, and organizing merchandise
  • Implement and maintain visual merchandising standards
  • Handle customer inquiries, complaints, and returns in a professional manner
  • Assist in hiring, training, and scheduling of staff
  • Ensure compliance with company policies, procedures, and safety regulations
  • Analyze sales data and implement strategies to improve store performance
  • Maintain a clean, organized, and safe store environment
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