Assistant Manager(05503) - 1209 W Main St.
About The Position
AM Job Description - Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly - Maintain staffing levels that mirror the needs of business at any point of the day - When closing, responsible for end of the night bank deposits - When closing, responsible for doing a nightly product inventory count - When opening, ensure the store is set up properly and ready to receive orders upon time of open - Foster and project a sense of urgency with each and every order - Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer - Collect money and signed credit card receipts from delivery drivers at the end of their shift - Ensure vehicles used for delivery pass inspection, both mechanically and visually - Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time. - Uphold Dominos standards of grooming, uniform, and appearance - Promote pizza products, specials, and promotions - Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout - Provide quality customer service to internal and external customers both over the phone and in person - Ability to speak and write clearly and comprehension of using a computer based order entry system - Contribute to and promote an atmosphere of teamwork, energy, and fun
Responsibilities
- Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
- Maintain staffing levels that mirror the needs of business at any point of the day
- When closing, responsible for end of the night bank deposits
- When closing, responsible for doing a nightly product inventory count
- When opening, ensure the store is set up properly and ready to receive orders upon time of open
- Foster and project a sense of urgency with each and every order
- Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
- Collect money and signed credit card receipts from delivery drivers at the end of their shift
- Ensure vehicles used for delivery pass inspection, both mechanically and visually
- Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
- Uphold Dominos standards of grooming, uniform, and appearance
- Promote pizza products, specials, and promotions
- Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
- Provide quality customer service to internal and external customers both over the phone and in person
- Ability to speak and write clearly and comprehension of using a computer based order entry system
- Contribute to and promote an atmosphere of teamwork, energy, and fun
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
