Assistant Manager- Selling Floor- Centerpointe Mall Rack

Nordstrom•Grand Rapids, MI

1d•Onsite

About The Position

The ideal Assistant Sales Department Manager is skilled at using directive selling, sets and achieves sales goals and is committed to providing an exceptional customer experience. Nordstrom is a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation they are building on to provide convenience and true connection for their customers. They empower their people to be innovative, creative, and focused on providing the best service to customers, while remaining committed to leaving the world better than they found it. Nordstrom invites individuals with unique talents to join their team, rewarding great work, promoting from within, and celebrating diversity. The company values include being Customer Obsessed (striving to know customers, listening, anticipating, building trust, and delivering with speed), Owners at Heart (treating every interaction as an opportunity to make an impact and deliver excellence), Curious and Ever Changing (approaching problems with curiosity, creating solutions, and inspiring innovation), Here to Win (committed to delivering results and winning as a team), and Extending Themselves (treating each other with respect and kindness, creating a welcoming environment, and fostering connection and value).

Requirements

A track record of successful results, for example, strong productivity, personal trade, etc.
Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
The ability to set and achieve sales goals
Experience developing and maintaining productive relationships with department and store managers, divisional retail merchandiser and other leaders
Strong organizational and follow-through skills

Nice To Haves

A high school diploma, or equivalent

Responsibilities

Recruit, hire, train, develop and motivate your team – their success is your success
Assist the department manager in achieving department volume and productivity goals by developing and executing a business plan
Ensure salespeople are delivering outstanding customer service by teaching, coaching and leading by example
Work with the department manager to ensure merchandising and presentation standards are met
Build long lasting relationships and create a loyal customer following by actively selling on the floor
Assist the department manager in ensuring accurate inventory management and achieve shrinkage goals