Duties & Responsibilities · Understand completely all policies, procedures, standards, specifications, guidelines, and training programs. · Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times. · Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards. · Achieve company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment. · Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. · Make employment and termination decisions consistent with General Manager guidelines for approval or review. Fill in where needed to ensure guest service standards and efficient operations. · Continually strive to develop your staff in all areas of managerial and professional development. · Prepare all required paperwork, including forms, reports, and schedules, in an organized and timely manner. · Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs. Ensure that all products are received in the correct unit count, and conditions and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. · Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis. · Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met. · Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. · Fully understand and comply with all federal, state, county, and municipal regulations that pertain to the health, safety, and labor requirements of the restaurant, employees, and guests. · Provide advice and suggestions to General Manager as needed.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees