Assistant Manager-Wendy's Batesville

FOURJAY/SLIMS•Batesville, AR

5d•Onsite

About The Position

Assistant managers lead the operation of the restaurant and ensures the restaurant is run at a high level by meeting company goals for food quality and safety, staffing, restaurant cleanliness, customer service, cost controls, facilities maintenance, and all other systems, policies and procedures. Working through the restaurant team (shift managers and crew) and under the direction of the general manager and other supervisors, the assistant manager accomplishes these objectives and sets the overall tone for a restaurant’s culture and attitude.

Requirements

Ability to read, analyze, create and interpret general business memos and documents
Excellent written, verbal and group communication skills
Ability to add, subtract, divide and use fractions, percentages, ratios, and convert units of measurement
Strong problem solving and decision-making skills
Ability to make good decisions and adapt to changing situations
Good computer skills including being proficient in Word and Excel. Ability to learn and use other software as required
Managerial, supervisory, leadership, and customer service experience
High school diploma or G.E.D.
Driver’s License, a good driving record, and access to a vehicle

Responsibilities

Be competent working and coaching in all positions within the restaurant.
Direct all the members of subordinate staff and hold them accountable.
Supervise and help prepare food that meets or exceeds the brand’s standards.
Resolve complaints from customers and report issues or incidents to supervisors.
Ensure the restaurant is opened and closed on time.
Maintain a clean restaurant that meets or exceeds company standards.
Ensure the restaurant is following proper cash procedures as outlined in the handbook.
Foster a safe working environment that complies with company policies, any applicable laws, and common sense.
Immediately report all hazards directly to your supervisor and the company’s Operating Partner as needed.
Perform admin duties including building employee schedules, making food orders, counting inventory, performing food safety checks, entering maintenance requests, and others.