About The Position

We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our Taylorville location on West Park Street. As an Assistant Manager, you will play a crucial role in driving operational excellence and fostering a positive work environment. You will work collaboratively with our team to deliver exceptional customer service while maintaining efficient store operations. This is an opportunity to develop your leadership skills in a fast-paced, goal-oriented environment where your contributions directly impact our success.

Requirements

  • Proven experience in a supervisory or management role
  • Strong interpersonal and communication skills (written and verbal)
  • Excellent math and problem-solving abilities
  • Demonstrated customer service excellence and commitment to customer satisfaction
  • Ability to manage multiple tasks simultaneously and prioritize effectively
  • Strong organizational and time management skills
  • Proficiency in cash handling and basic financial management
  • Friendly, diligent, and responsible work ethic with a positive attitude
  • Ability to lift up to 25 pounds regularly
  • Physical capability to stand for extended periods

Nice To Haves

  • Experience in food service, retail, or hospitality management
  • Proven track record of employee training and development
  • Experience with point-of-sale (POS) systems
  • Conflict resolution and mediation experience
  • Knowledge of food safety and health regulations
  • Experience in inventory management and ordering

Responsibilities

  • Lead and supervise shift operations, ensuring all team members are engaged and performing at their best
  • Manage employee scheduling, training, and development to build a motivated and capable team
  • Interact professionally with customers and employees, demonstrating empathy and a customer-focused approach
  • Handle cash management, financial transactions, and money reconciliation with accuracy and transparency
  • Answer phones, take orders, and provide exceptional customer service while maintaining operational efficiency
  • Oversee store cleanliness, organization, and compliance with operational standards
  • Make decisive, analytical decisions to resolve conflicts and address operational challenges
  • Assist in inventory management and stock organization
  • Perform physical tasks including lifting up to 25 pounds regularly
  • Support the Store Manager in achieving sales goals and performance metrics
  • Communicate clearly and transparently with team members and management
  • Demonstrate resilience and adaptability in a dynamic work environment
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