The essential duties of the Assistant Manager include, but are not limited to, the following: Description: Provide friendly, outgoing, and professional customer service, including resolving customer concerns effectively. Build and maintain positive relationships with customers while ensuring team members consistently deliver fast, friendly, and personalized service. Lead by example in a fast-paced environment; remain self-motivated, adaptable, and able to multitask efficiently. Motivate, direct, and support store staff to meet performance expectations. Reconcile multiple shift reports; complete daily bookkeeping and bank deposits accurately. Demonstrate assertive leadership by delegating tasks and ensuring completion of shift duty requirements. Maintain responsive and professional communication with the Store Manager and assigned Sales Associates. Ensure company policies, safety standards, and procedures are followed consistently. Assist with recruiting, training, evaluating, and managing employees. Support and participate in monthly store meetings and customer service initiatives. Maintain working knowledge of POS systems and transaction devices. Assist with daily operations including reporting, banking, pricing updates, safety compliance, fuel equipment, and facility management. Understand and apply federal, state, and local laws related to retail operations and employment practices.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED