Assistant Manager

Splash In•Bowie, MD

1d•Onsite

About The Position

Dive into an Exciting Career at Splash In as an Assistant Manager at our brand new site in Bowie, MD, opening this May! Splash In, part of the Wills Group family, is a Great Place to Work Certified™ and one of Fortune's Best Workplaces in Retail™. As a leader in convenience retail, fuels marketing, and real estate, we’ve been keeping lives in motion since 1926. Our car washes use cutting-edge water reclamation technologies and eco-friendly products, reflecting our commitment to environmental stewardship. We’re making a splash in the car wash industry and looking for a Tunnel Car Wash Assistant Manager to join our growing team. As our Tunnel Car Wash Assistant Manager, you’ll help lead daily operations while working alongside an energetic team to deliver exceptional customer experiences.

Requirements

High school diploma -or- ability to complete employer-paid GED program required
1–2 years of supervisory experience in car wash, hospitality, sales, and/or retail operations.
Comfort using POS systems, computers, and operational software.
Flexibility to work weekends, holidays, and in varying weather conditions.
Sales experience with ability to drive membership growth.

Nice To Haves

Associate or bachelor’s degree preferred.
Technical skills in HVAC, plumbing, electrical, or car wash equipment maintenance are a plus.
Strong leadership and motivational abilities.
Excellent customer service skills.
Ability to multitask and prioritize in a fast-paced environment.
Clear communication with employees, customers, and management.
Experience with inventory management, financial analysis, sales, and marketing.

Responsibilities

Oversee daily operations including task execution, membership sales, and facility cleanliness.
Ensure equipment reliability through routine maintenance and timely repairs.
Build a positive team environment and train team members in sales and operations.
Resolve customer concerns and maintain high satisfaction ratings.
Drive membership and wash sales through strong customer engagement and sales strategies.
Monitor revenue, expenses, and margins while identifying opportunities for improvement.
Utilize and train the team on POS systems and operational software.

Benefits

Up to 3 weeks of vacation, sick, and personal leave plus 8 holidays with bonus pay when worked.
2 paid community service days annually.
Support for new parents (Parental Leave).
Tuition reimbursement and professional development programs.
401(k) with employer match and financial planning support.
Medical, dental, and vision plans with HSA options.
Pet insurance, life insurance, and disability coverage.
Advancement opportunities across the Mid-Atlantic region.
Free coffee and beverages, fresh food discounts at Dash In stores, and discounted car wash memberships.
Exclusive Discounts: Theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.