Assistant Manager

J.Crew • Annapolis, MD

1d • Onsite

About The Position

As an Assistant Manager, you are an integral part of the leadership team, responsible for driving profitability through genuine customer connections, fostering brand loyalty, and engaging with the community. You will provide immediate feedback and coaching to the sales team to maximize their performance and collaborate with the rest of the leadership team to adapt strategies for business success, ensuring smooth operational support as needed. The company aims to make shopping a fun experience, offering an exclusive collection of colorful, classic styles at unbeatable prices, with a wide range of options in amazing fits and unique accessories for the whole family, suitable for various occasions from office to vacation. Deals are available 24 hours a day, seven days a week.

Requirements

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• Medical and Prescription coverage (for Part-Time)
• Competitive Paid Time Off (PTO) plan, including paid holidays (for Full-Time)
• Medical, dental, prescription, vision, and life insurance (for Full-Time)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed