Assistant Manager

Universal Parking•Dallas, TX

2d•$60,000 - $60,000

About The Position

Job Purpose: Support and supervise the improvement, maintenance, and general operations of parking facility. Principal Responsibilities: Meets with Facility Manager daily/weekly to discuss facility operations. Contributes to regular staff meetings to ensure that goals and objectives are clearly communicated with staff; provides guidance and leadership to enable staff to meet these goals and objectives. Assist in employee training needs by developing staff and implementing a plan for meeting those needs. Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff. Participates in community activities to promote the organization and to build professional relationships. Collaborates with other managers and supervisors regarding advertising, marketing, and growth campaigns. Assists with start-up, development, and growth of new branches as needed. Designs, schedules, and coordinates general upkeep, repairs, or maintenance projects of the facility. Recommends whether repairs and/or maintenance are needed based on regular inspections of the grounds, facilities, and equipment. Explains terms of parking agreement, and provides information about the facility to prospective monthly parkers. Assists in the implementation of marketing plans for vacant spaces. Describes and imposes guidelines, rules, and regulations to customers. Performs other related duties as assigned.

Requirements

Excellent leadership and management skills.
Excellent customer service and communication skills.
Excellent organizational skills and attention to detail.
Proficient with Microsoft Office Suite or related software.
Associates or Bachelor’s degree preferred
Equivalent industry experience preferred.
At least five years of management experience highly preferred.

Responsibilities

Meets with Facility Manager daily/weekly to discuss facility operations.
Contributes to regular staff meetings to ensure that goals and objectives are clearly communicated with staff; provides guidance and leadership to enable staff to meet these goals and objectives.
Assist in employee training needs by developing staff and implementing a plan for meeting those needs.
Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.
Participates in community activities to promote the organization and to build professional relationships.
Collaborates with other managers and supervisors regarding advertising, marketing, and growth campaigns.
Assists with start-up, development, and growth of new branches as needed.
Designs, schedules, and coordinates general upkeep, repairs, or maintenance projects of the facility.
Recommends whether repairs and/or maintenance are needed based on regular inspections of the grounds, facilities, and equipment.
Explains terms of parking agreement, and provides information about the facility to prospective monthly parkers.
Assists in the implementation of marketing plans for vacant spaces.
Describes and imposes guidelines, rules, and regulations to customers.
Performs other related duties as assigned.