TJO 10 X 10 MANAGEMENT, L.P.-posted about 1 month ago
Full-time • Entry Level
Horseshoe Bay, TX
11-50 employees

Top rated self-storage company is searching for an assistant property manager(s) to join our team in the Marble Falls, TX area. This individual(s) will be responsible for assisting in the day-to-day operation team, responsible for maximizing the rental potential of a self-storage facility location and oversee all aspects of storage transactions, customer service, rentals, record-keeping, and security. This individual will be responsible for the efficient and effective operations of the store through general property maintenance, a strong desire to grow the business, through outside the box thinking, developing effective branding, and marketing strategies, a positive attitude that reflects a desire to exceed the highest level of customer service.

  • Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
  • Serve and guide new customers through rental processes and agreements.
  • Follow up with clients and converting telephone and walk-in inquiries into rentals.
  • Provide best-in-class customer service to existing customers.
  • Greeting customers promptly, enthusiastically, and professionally.
  • Resolve customer issues in a timely and effective manner.
  • Ensures that company standards of cleanliness and appearance are met.
  • Inspect the property, including performing lock checks.
  • Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
  • Record keeping.
  • Perform other duties as assigned.
  • High level of customer service skills
  • Excellent interpersonal and communication skills – both on the phone and in person
  • Hospitality background
  • Retail sales background
  • Basic MS computer skills
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