GYU-KAKU JAPANESE BBQ in San Diego, CA is hiring SALARY RESTAURANT MANAGER Ideal candidate must be able to work in a team-oriented environment, be self-motivated, strong leadership, thrive on achievement of goals, flexible, detail oriented. This position requires limited supervision from the GM. Essential Functions & Duties Guest Focus: Creates and maintains an environment of hospitality and excellence in execution. Proactively seeks out and resolves guest concerns or issues and use such opportunities as development/coaching tools for hourly staff. Researches and makes recommendations to GM on methods for improving guest relations. Mentors and coaches hourly staff to ensure their focus is on building authentic guest relationships. Enhance customer satisfaction. Leadership: Provides proper & detailed training for all hourly personnel. Handle employee issues such as tardiness, cell phone, attitude, language, etc. Facilitate FOH and BOH issues Provide proper training for new hires. Assist staff when busy (expedite or run food, pour water, bus tables, seat customers, etc.) Manages the performance of all assigned hourly staff members and others in the absence of the GM. Inspires staff daily to help foster morale. Effectively communicates the company’s standards and expectations in daily pre-shift meetings. Establishes a solid working relationship with the Kitchen staff to ensure unity between the back and front of house teams. Quality of Operations: Execute company policies and procedures. Organize and conduct pre-shift and departmental meetings daily. Maintain all reservation systems and book to accommodate business demands. Maintain schedules, payroll and other administrative support to maintain food and beverage cost controls and inventory. Follows company-established procedures for tracking and processing labor dollars. Utilizes and accurately maintains all company established forms, binders & checklists. Financial Results: Builds sales to maximize bottom line results. Achieves budgeted goals utilizing the company’s best practices. Maintains inventory levels following company established guidelines for ordering and receiving. Codes and approves daily and weekly invoices accurately utilizing the chart of accounts. Deposits cash & credit cards on daily basis and per the company’s established procedures. Follows company established procedures for accepting and handling all non-cash payments (I.E. trade scrip, discount coupons, promotion & administrative expenses, etc.). Maintains accurate records.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
501-1,000 employees