Assistant Manager

HOME SERVICE OIL CO INCSt. Louis, MO
67d

About The Position

At express mart, we are deeply ingrained in our community and dedicated to fostering our team. We understand that our employees are just as valuable as the customers we serve. We appreciate the hard work and commitment our team brings every day, and we strive to reflect that appreciation in our work culture. We are currently seeking an Assistant Manager who is eager to learn and grow in a supportive, welcoming work atmosphere. This role offers flexibility, competitive pay, enticing benefits, and the opportunity to play a critical role in maintaining our high standards of customer service and driving sales.

Requirements

  • Strong leadership skills.
  • Excellent communication abilities.
  • Passion for customer service.
  • Prior experience in retail, customer service, or food service management is beneficial.
  • Ability to adapt to new situations in a fast-paced environment.

Responsibilities

  • Learn and understand all aspects of store operations including inventory management, store-level marketing, cash handling and store maintenance.
  • Assist in the management of staff; including training and coaching where needed.
  • Develop strong product knowledge to answer customer queries and make recommendations.
  • Assist in meeting and exceeding store sales goals.
  • Ensure the store is clean, safe and in order, in compliance with company and regulatory standards.
  • Learn to analyze sales data and trends to make informed decisions.
  • Build and maintain positive relationships with vendors, customers, and staff.
  • Check in orders and verify accuracy upon delivery.
  • Handle invoicing and ensure proper documentation.
  • Address and resolve customer complaints in a professional and timely manner.

Benefits

  • Flexibility in scheduling.
  • Competitive wages.
  • Extensive benefits.
  • Supportive work environment.
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