Assistant Manager

FREEMAN WEBB COMPANY REALTORS, LLC • Nashville, TN

90d

About The Position

The Assistant Manager handles leasing activities including, but not limited to: meeting and greeting the public, answering the telephone, demonstrating the model/community, verifying applications for residency, executing marketing and related forms and/or reports, making call-backs to potential residents, drawing up leases for signatures, receiving notices to vacate, preparing the weekly overview, walking the grounds on a routing basis to ensure that curb appeal standards are being met, training new employees in leasing as requested by the Community Manager, preparing promotional items for the new residents (such as mailers), delivering lease renewal letters, and inspecting supply inventories on a routine basis to ensure that the community has an adequate supply of marketing items. The Assistant Manager will also handle routine administrative duties. These duties include, but are not limited to: posting rent and preparing bank deposits, writing work orders, inspecting apartments recently vacated to determine the disposition of the security deposits, preparing routine maintenance reports, ordering office supplies when needed, training new employees as requested by the Community Manager, preparing late rent letters, preparing lease renewal letters, and assisting the Community Manager with various managerial reports as requested. The Assistant Manager may also perform the following: making off site marketing calls in order to gain exposure and encourage businesses to inform their employees of the community, preparing and then analyzing the market study and grid comparison and making recommendations, shopping the competition when needed coupled with the experience to recognize when it is needed, handling all of the business calls including the pre-planning and literature needed, pricing and policy recommendations, and handling special marketing projects when necessary. In addition to the duties mentioned above, the Assistant Manager may also perform some or all of the duties of a Social Director, such as preparation of the community’s newsletter, planning the community’s social activities, and resident retention programs. In the absence of the Community Manager, the Assistant Manager may be called upon to assume Management responsibilities.

Requirements

• Computer experience and tenure with the company of at least twelve months
• At least six months spent in the position of Leasing Consultant or Community Manager or higher
• Demonstrated leasing ability and strong leadership skills
• Thorough knowledge of policies and procedures
• Ability to recognize problems and recommend solutions
• Proficient in on-site computer hardware and software applications
• Physical abilities to communicate effectively and tour prospects/residents

Nice To Haves

• Experience in property management
• Background in marketing or social event planning

Responsibilities

• Handle leasing activities including meeting and greeting the public
• Answer the telephone and demonstrate the model/community
• Verify applications for residency and execute marketing forms/reports
• Make call-backs to potential residents and draw up leases for signatures
• Receive notices to vacate and prepare the weekly overview
• Walk the grounds to ensure curb appeal standards are met
• Train new employees in leasing as requested by the Community Manager
• Prepare promotional items for new residents
• Deliver lease renewal letters and inspect supply inventories
• Post rent and prepare bank deposits
• Write work orders and inspect vacated apartments
• Prepare routine maintenance reports and order office supplies
• Prepare late rent letters and assist with managerial reports
• Make off-site marketing calls and analyze market studies
• Shop the competition and handle business calls
• Prepare community newsletter and plan social activities

Benefits

• 401K plan
• Paid time off
• Supportive work environment
• Professional development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees