Buckle-posted 4 months ago
Full-time • Entry Level
Fort Wayne, IN
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, 'to create the most enjoyable shopping experience possible for our Guests.' Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.

  • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
  • Eager and assertive to answer questions regarding the store and its merchandise.
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
  • Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
  • Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness.
  • Motivate Teammates to initiate and complete daily tasks set by Store Management.
  • Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily.
  • Understand and utilize planner including completion of Opening and Closing Checklists.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates.
  • Complete all scheduled shifts and cover shifts when needed.
  • High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
  • Ability to operate a motor vehicle and travel, including overnight as required.
  • Physical ability to lift and maneuver 50lbs throughout the store and backroom.
  • Experience in retail sales or customer service.
  • Leadership experience or training.
  • Knowledge of visual merchandising standards.
  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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