Assistant Manager

Citi Trends • Jonesboro, AR

121d

About The Position

The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well trained team. This role involves overseeing daily operations, maintaining store standards, and leading the team to achieve sales goals. The Assistant Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.

Requirements

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• 2-4 years of retail experience as an Assistant Manager.
• 3-5 years of retail experience.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Ensure a welcoming environment by greeting all customers and maintaining store appearance, including displays and signage.
• Train and coach team members to provide exceptional customer service and engagement.
• Oversee inventory flow, including markdowns, ticketing, and clearance management, while maintaining accurate pricing and organized stockrooms.
• Ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations.
• Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks.
• Foster a positive and productive work environment.
• Monitor sales performance and implement strategies to achieve sales targets.
• Collaborate with the store manager to create and implement effective marketing and promotional campaigns.
• Maintain a clean and organized store environment.
• Perform other duties as may be assigned.

Benefits

• Health and dental insurance
• Paid vacation
• 401(k) plan
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees