Assistant Manager

Sonic Drive-In-posted 5 months ago

Full-time • Entry Level

Leesville, LA

5,001-10,000 employees

Food Services and Drinking Places

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The Assistant Manager is responsible for leading and developing people to execute outstanding product quality and customer service, build sales, and control costs for each shift. This position requires adherence to standard operating policies and procedures.

Train, manage, direct, coach, lead, and assign drive-in employees during shift
Lead and manage drive-in operations during shift to provide an optimal guest experience
Manage staffing levels during shift
Perform opening and/or closing duties
Handle and properly escalate guest issues/concerns during shift
Handle and properly escalate employee issues/concerns
Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
Assist with preparation and maintenance of drive-in records
Comply with and enforce all company policies, procedures, and operational standards
Ensure compliance with all applicable federal, state, and local laws
Perform all station duties as necessary during shift to meet operational standards
Perform regular cleaning and sanitation duties

At least 2 years of restaurant management experience or one year of retail management experience preferred
Experience running a restaurant shift without supervision
General restaurant or retail knowledge
Knowledge of federal, state, and local health and safety laws and regulations
Basic computer, math, and reading skills
Effective verbal and written communication skills
Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

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