Assistant Manager

About the position

Help people find their new homes! Your main focus as a assistant manager here at * insert property name* is to lease apartments while achieving the highest effective rent level. Executing leases triggers our competitive commission and bonus structure. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with each and every Assistant Manager on the Fortis team. The main focus of the Assistant/Business Manager is to assist the Community Manager in the enhancement of the community for which they are responsible for in the most efficient and profitable manner possible based upon the goals and objectives of the owner(s), investor(s), as well as, ensuring the greatest possible satisfaction and well-being of all customers. Additional responsibilities include resolving resident issues, accounts receivable and accounts payable, accurate maintenance of all aspects of Yardi.

Responsibilities

• Assist in the preparation of the annual operating budget
• Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
• Ensure all bank deposits are made in accordance with Company policy and procedures
• Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
• All on-site accounting functions
• Collect and process all payroll for the community
• Provide superior customer service
• Resolve resident concerns
• Management of the community in the absence of the Community Manager
• Adherence to and proper implementation of all Fortis Properties Management policies and procedures
• Thorough knowledge of the computer system
• Knowledge of and adherence to Fair Housing policies and procedures, Life/Safety issues, ADA, OSHA, EPA policies and procedures
• Other duties as needed or required

Requirements

• Two or four year college degree preferred
• High School graduate or equivalent
• Minimum of 1-3 years multi-family property management experience
• Strong marketing and sales background
• Accounting system functions
• Ability to successfully interact with people
• Organizational skills
• Computer literate with the following software: Yardi, Knock, Rent Cafe, Microsoft Office (Word, Excel)
• Strong communication skills both orally and written
• Good decision making ability
• Professional image

Benefits

• Competitive commission and bonus structure
• Paid time off
• Employee rental discounts on properties
• Promotion of internal advancement