Assistant Manager

El Pollo Loco Holdings • Eastvale, CA

137d

About The Position

As an Assistant Manager at El Pollo Loco, you'll be a key player in turning up the heat and driving the fire-grilled experience from behind the scenes. You'll ensure the restaurant runs smoothly, delivering exceptional service and quality while guiding your team to success and growing yourself as a people leader. Ready to ignite your flamin' good career? Apply now! The Assistant Manager works closely with the General Manager to maintain high standards of quality, cleanliness, and customer satisfaction. This position is an important step in the journey toward assuming the responsibilities of a General Manager. It requires a proactive and hands-on approach, along with a willingness to cross-train and support various aspects of restaurant operations. Duties include ensuring the restaurant is operated according to all EL Pollo Loco policies, procedures, and standards, as well training and developing restaurant team members.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent (GED) preferred.
• Must be certified on all EPL SPECS positions or must have 2-4 or more years of restaurant supervisory experience.
• Possess and maintain a valid driver's license and a reliable vehicle that may be used for company business.
• Must obtain Serve Safe Certification and pass the EPL Food Safety Audit (FSA) class upon hire.

Responsibilities

• Monitor and control labor costs through effective labor scheduling, cross-training, and team member retention initiatives.
• Responsible for restaurant opening and closing procedures, including security protocols. Coordinate crew tasks for setup, food prep, and cleaning.
• Conduct inventory checks and update the inventory system. Handle food deliveries, ensuring accuracy in inventory records.
• Ensure customer service and speed of service metrics meet company goals and standards. Maintain restaurant cleanliness according to EPL and health/food safety standards.
• Direct and prioritize team members' tasks during shift. Cover workstations and fill in during team member breaks, as needed.
• Welcome customer feedback and address any comments or concerns they may have, using EPL's Just Say Yes Policy.
• Perform other duties as assigned by management to support restaurant operations.

Benefits

• Competitive pay and quarterly bonuses
• No overnight hours
• Free meals during your shift
• Employee discount on food
• Excellent career growth potential (we promote from within)
• Tuition reimbursement
• Medical + Dental + Vision Insurance + Flexible Spending Account
• Paid vacation
• Paid sick time
• 401(K) Plan with match and immediate vesting (must be at least 21 to participate)
• Employee Assistance Program
• Life Insurance Legal Insurance, Long Term Disability Coverage and Pet Insurance
• Discounts on theme parks, movie tickets, sports events, hotels and more...

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees