Assistant Manager Transportation (Truckee, CA, US)

Vail Resorts • Truckee, CA

37d • $31 - $34

About The Position

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Summary: Works with Department Manager in oversight of all operational and administrative functions of transportation including but not limited to: on-demand service, fixed routes, employee shuttles, and charter bus service. Ensures compliance with all government agency, and contract regulations/requirements as it pertains to the passenger carrier operating permits. Researches and recommends new equipment and technology to increase efficiency, improve convenience and lower emissions. Participates in the booking of reservations for transportation service in and around the resort. Consult in the design of facilities, bus stops, roadways, parking and other system.

Requirements

• 4-year degree, or 4 year of progressive experience in supervisor/managing a passenger transit system.
• Previous transportation, guest service, and training experience.
• Vail CDL B/P or ability to obtain one within 30 days of hire.
• Pre-employment drug screen.
• Driving record that meets minimum safe driver standards.
• Microsoft, Excel, PowerPoint, Email and internet proficiency.
• Previous Guest service experience.
• Must be 21 years of age.

Nice To Haves

• Previous Time&Labor management-preferred.
• Public transportation experience-preferred.

Responsibilities

• Responsible for hiring, training, performance management and development of Transportation staff while supporting department operations, company policies and procedures.
• Execute the Transportation budget in conjunction with Department Manager.
• Maintain compliance with all U.S. Department of Transpiration, State of California Public Utility Commission, Federal Motor Carrier Safety Administration, and Nevada Transportation Authority.
• Develop and manage safety and training program.
• Develop and manage an excellent guest service program that supports and leads all Vail Resorts guest service initiatives.
• Manage driver DQF's, Drug and Alcohol screening program, all fillings, reporting, renewals, and operating in compliance with all CPUC, NTA, FMCSA, and IRP regulatory standards.
• Actively participate in Ski Resort Transpiration best practices.
• Give input to multi-year vehicle roll out plan based on flexing business needs and compliance with all CARB regulations.
• Actively grow and develop department bench strength, through delegating workload at appropriate levels for individual growth, and utilize annual review performance and management system to document successes and areas for improvement.
• Oversee the completion of department accident reporting, investigation, and related performance improvement planning.
• Oversee the maintenance of facility and equipment to ensure safe and efficient work environment.
• Input and oversees all time and labor entries for department.
• Resolve all guest related issues that may arise with the highest regard to guest service.
• Directly supervises up to four direct reports, and indirectly supervises up to 55 staff.
• Other duties as assigned.

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Number of Employees: 5,001-10,000 employees