Assistant Manager, Transportation Services

Holland America Group-posted 2 days ago
Full-time • Mid Level
Anchorage, AK
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Our Anchorage Transportation, Guest Service, and Port Operations team is looking for an amazing Assistant Manager of Transportation. You will supervise transportation operations and a team of seasonal employees including commercial drivers. Here’s a summary of what Holland America Line and Princess is looking for in its Assistant Manager of Transportation. Is this you?

  • Assists in managing Transportation staff and activities to meet guests’ satisfaction.
  • Supports annual Commercial Driver’s License (CDL) training for new and our returning drivers to help prepare them to earn a CDL license.
  • Applies knowledge of Federal transportation regulations and laws, Company products, policies, and procedures to all tasks.
  • Supports, monitors, and manages route updates, and changes driver assignments to meet business needs.
  • Prepares daily driver-guide schedules and monitors the operations.
  • Plan and prepare schedules for highway drivers on multi day highway runs.
  • Monitor driver-guide hours of service for highway tours.
  • Plans and purchases needed supplies for highway coach and highway runs.
  • Performs “Manager on Duty” responsibilities.
  • Participates in Transportation departmental interviewing, selection and training.
  • Responsible for the supervision, performance management, salary administration, and coaching of directly assigned personnel.
  • High School diploma or equivalent certification is required.
  • This job normally requires a professional level of knowledge in transportation services or operations equivalent to that which would be acquired through the completion of an associate degree. Demonstration of directly related work experience, may be considered in lieu of the educational requirement.
  • This job normally requires three years of progressively responsible positions in Transportation Services. Demonstrated supervisory experience in a business environment is required.
  • Ability to clearly communicate, verbally and in writing, with all levels of employees, management and customers.
  • You must have a current, valid driver’s license with a clean driving record. A Motor Vehicle Report (MVR) will be requested.
  • You must have a valid class B Commercial Driver’s License. Passenger endorsement and airbrakes is required. (May be obtained through our Company paid training program).
  • Minimum age of 21 years of age is required to operate a commercial vehicle.
  • Must pass a pre-employment drug test and you will be included in our company’s random drug testing program.
  • Must pass a pre-employment background check.
  • Dedicated commitment to a diverse, equitable and inclusive work environment.
  • Must be eligible to work in the United States.
  • Proficiency in the use of computer business applications, with working knowledge of computerized reservations systems, Microsoft Excel and Word.
  • The ability to prioritize work, maintain attention to time constraints, while working in a team or group environment. You must also have the ability to organize work, meet deadlines, maintain attention to detail and accuracy, supervise and manage staff.
  • The ability to work in fast-paced environment with multiple tasks and external influences.
  • The ability to work independently with minimal supervision while achieving daily goals.
  • Demonstrate an ability to maintain confidentiality.
  • Ability to communicate, coordinate and collaborate with multiple departments, management, and staff.
  • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
  • Ability to stand/walk/work on feet for minimum of 8 hours per day.
  • Cruise and Travel Privileges for you and your family​
  • Health Benefits
  • 401(k) Plan
  • Employee Stock Purchase Plan
  • Training & Professional Development
  • Rewards & Incentives
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