Assistant Manager Trainee Burger King Bellingham

Ambrosia QSR•Bellingham, WA

33d•Onsite

About The Position

The Assistant Manager role at Ambrosia QSR supports the overall operations of a single restaurant. Assistant Managers must have open availability, work full-time (35+ hours per week), and be scheduled to work shifts that complement the General Manager's schedule (opposing days and shifts). They serve as the right hand to the General Manager and will participate in ongoing development training to foster internal growth within the company. Assistant Managers should possess strong coaching skills, be proficient in all workstations, and have a solid understanding of shift control responsibilities. They must also be capable of handling administrative tasks as requested.

Requirements

High school diploma or equivalent
Serv Safe training & certificate
Prior experience with a POS System
1-2 years of hands-on food or retail management experience
Authorized to work in the United States
Must be at least 18 years of age
Able to successfully pass a background check, including criminal history and a Motor Vehicle Report (MVR)
Ensure compliance with all required training as mandated by local, state, and federal laws, as well as company policies, to maintain operational and regulatory standards
Have reliable transportation, a valid driver's license and all state required insurances
Maintain a working cell phone and effectively communicate via text, phone calls and emails
Intermediate or higher proficiency in Microsoft 365
Strong communication and leadership skills, with the ability to collaborate effectively
A responsible team player, demonstrating punctuality, proper attire, and respect for others
Engage in hands-on leadership with a strong focus on growth and development of people
Be able to work with, coach, and develop a diverse group of people from different backgrounds and with varying strengths
Demonstrate the core Cultural Foundations of Energy, Engagement, Empathy, and Execution through all interactions with both internal and external stakeholders

Nice To Haves

Experience in a fast-paced office environment with shifting priorities is a plus

Responsibilities

Recruit, train, and develop new and existing team members while adhering to training plans, procedures, and systems established to meet targeted goals
Coordinate team meetings, including pre-shift and safety committee meetings
Lead by example, fostering a "guest first" mindset and outstanding service
Ensure compliance with all applicable local, state, and federal regulations, including but not limited to break laws, minor employment laws, safety policies, sick leave policies, timekeeping, and scheduling
Ensure a safe and inclusive work environment free from harassment, discrimination, and retaliation, and promptly report any concerns or complaints to the General Manager and Human Resources
Greet every guest warmly and promptly, creating a welcoming atmosphere
Strive to provide an exceptional experience for every guest on every visit, addressing any issues with positivity and sound judgment
Regularly walk through the restaurant to check on guests, inquire about their dining experience, and ensure the building's interior and exterior is inviting and safe
Stay informed about the local market trends and community needs to make guest-centric decisions
Oversee compliance with all food safety regulations and restaurant safety procedures, with clear postings as required
Adhere to local marketing plans, ensuring staff are properly trained and prepared for promotions using materials provided by the franchisor
Enforce policies, procedures, and best practices to maintain a safe and positive work environment
Ensure daily food safety standards and operational procedures are consistently met
Maintain open communication with the general manager and leadership as needed
Ensure all food is prepared fresh to order, following company recipes, and accurately record all items in the POS system
Oversee inventory management by performing regular stock checks and placing orders as needed, while maintaining cost standards
Monitor staffing levels throughout the day to ensure accurate payroll and timekeeping
Manage labor costs to maximize profitability while maintaining employee productivity
Oversee proper use of equipment, small wares, and products
Conduct regular equipment functionality checks and enforce safety rules and regulations
Follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines

Benefits

Medical - United Healthcare and Kaiser
Voluntary Life Insurance, Dental and Vision - United Healthcare
Company Paid Life Insurance - United Healthcare
Flexible Spending Accounts - Medical, Limited Dental & Vision, Dependent Day Care
Matching 401(K) and Roth retirement savings plans - age 20 or above
Vacation Time - 10 days a year
Floating Holidays - 3 days a year
Sick Time - 1 hour for every 30 hours worked, no waiting period
Direct Deposit
Monthly Bonus
Quarterly Bonus
Flexible Scheduling
Growth Opportunities
Complimentary meal for each shift worked