Assistant Manager / Team Lead – Tactical Laser Tag Arena (Full or Part-Time)

Battle House Laser Tag • Wake Forest, NC

4d

About The Position

Battle House Laser Tag is looking for a high-energy Assistant Manager / Team Lead to help run our tactical, multi-level laser tag arena. If you enjoy leading people, solving problems on the fly, and creating unforgettable guest experiences — this is the most fun management job you’ll ever find.

Requirements

• Leadership experience (assistant manager, key holder, supervisor, shift lead, etc.)
• Strong customer service and communication skills
• Comfortable leading groups and motivating staff
• Reliable, professional, and calm under pressure
• Weekend availability (required)

Nice To Haves

• Interest in tactical games, entertainment, or active environments — a plus but not required

Responsibilities

• Lead and supervise staff during high-energy laser tag sessions
• Train, coach, and develop team members
• Deliver exceptional customer service to guests of all ages
• Run check-ins, mission briefings, and game transitions
• Open/close the facility, manage cash handling, reconcile registers
• Maintain arena safety, equipment readiness, and operational flow
• Help schedule staff and ensure shifts are covered
• Support hiring, onboarding, and performance management

Benefits

• A fun, fast-paced environment — no boring shifts
• Growth opportunities into full-time management
• Competitive pay + performance bonuses
• Flexible schedule options (FT or PT)
• Veteran-owned company with strong values
• Free laser tag matches (yes, seriously)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed