About The Position

Battle House Laser Tag is looking for a high-energy Assistant Manager / Team Lead to help run our tactical, multi-level laser tag arena. If you enjoy leading people, solving problems on the fly, and creating unforgettable guest experiences — this is the most fun management job you’ll ever find.

Requirements

  • Leadership experience (assistant manager, key holder, supervisor, shift lead, etc.)
  • Strong customer service and communication skills
  • Comfortable leading groups and motivating staff
  • Reliable, professional, and calm under pressure
  • Weekend availability (required)

Nice To Haves

  • Interest in tactical games, entertainment, or active environments — a plus but not required

Responsibilities

  • Lead and supervise staff during high-energy laser tag sessions
  • Train, coach, and develop team members
  • Deliver exceptional customer service to guests of all ages
  • Run check-ins, mission briefings, and game transitions
  • Open/close the facility, manage cash handling, reconcile registers
  • Maintain arena safety, equipment readiness, and operational flow
  • Help schedule staff and ensure shifts are covered
  • Support hiring, onboarding, and performance management

Benefits

  • A fun, fast-paced environment — no boring shifts
  • Growth opportunities into full-time management
  • Competitive pay + performance bonuses
  • Flexible schedule options (FT or PT)
  • Veteran-owned company with strong values
  • Free laser tag matches (yes, seriously)
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