Assistant Manager/Stylist
About The Position
At Peyton Company Great Clips, salon managers can build a career and a future that they’re proud of because Great Clips is committed to each stylist’s success. We offer leadership training & on-going trend training to help you achieve your best. No need to worry about building a customer base – customers walk right in at Great Clips. And cutting-edge technology like Clip Notes® and Online Check-In are a part of what we do to help your earnings potential soar. The main goal for our stylists is to build meaningful customer connections. Stylists will help build a sense of comfort, freedom, and connection for our customers, that will keep them coming back for all their hair care needs! Assistant managers will assist managers with: Setting and communicating expectations to all stylists to deliver the 5 Steps to Customer Care with every customer. Affirming a leadership role by working peak times, including weekends. Being a role model and reinforcing expectations as listed in the Stylist Job Description. Recruiting and hiring employees who can deliver on our commitment to create customer loyalty to Great Clips. Working to grow salon business and monitor results. Coaching, developing, & mentoring team. Responding to problems when they occur, such as overages/shorts, missing invoices, etc. Working to create a fun and positive work environment. Ensuring a safe and secure work environment.
Requirements
- Current cosmetology, barber or manager license as required by state/province regulations.
- Commitment to work a flexible schedule, including weekends and evenings.
- Dedication to great customer service.
- Commitment to follow and role model the 5 Steps to Customer Care.
- Ability to cut hair for an extended period and provide quality haircuts in a fast-paced environment.
- Ability to listen and understand what the customer wants.
- Ability to efficiently and effectively resolve customer issues.
- Skill to use a computer to track customer information.
- Effective employee management skills - recruiting, training, development, motivation and retention.
- Ability to lead a team committed to company goals and values.
- Ability to present internally and externally.
- Ability to read and speak English.
- Peyton Company assistant managers are required to work 34+ floor hours a week & 5 weekend days a month.
Nice To Haves
- Great Clips experience preferred.
- 3+ years hair cutting experience preferred.
Responsibilities
- Setting and communicating expectations to all stylists to deliver the 5 Steps to Customer Care with every customer.
- Affirming a leadership role by working peak times, including weekends.
- Being a role model and reinforcing expectations as listed in the Stylist Job Description.
- Recruiting and hiring employees who can deliver on our commitment to create customer loyalty to Great Clips.
- Working to grow salon business and monitor results.
- Coaching, developing, & mentoring team.
- Responding to problems when they occur, such as overages/shorts, missing invoices, etc.
- Working to create a fun and positive work environment.
- Ensuring a safe and secure work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
