Assistant Manager: Store

Vail Resorts • Ludlow, MA

31d • $25 - $29

About The Position

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Job Summary: Responsible for providing high-end customer service and store support. Assistant manager directly oversees all aspects of operations and day-to-day routine work of rental and retail associates in store. Responsible for maintaining business standards and has increased decision-making authority. Assistant Manager acts as a knowledgeable representative of our brand and drives culture inside our retail and rental stores. Fulfills day-to-day work responsibilities for the organization as needed.

Requirements

• Proficient in Microsoft Office applications
• Excellent communications skills both written and verbal
• Minimum 2 years leadership experience
• 2 years in retail and/or rental experience
• Knowledge and passion for talent development
• Self-motivated with the ability to multi-task
• Must be a team player and be able to handle fast paced stressful environment
• Possess the desire to offer the highest customer service standards to guests
• Familiarity with rental and retail POS system – preferred

Nice To Haves

• Familiarity with rental and retail POS system – preferred

Responsibilities

• Managing a team of 2- 10+ employees
• Providing consistent and direct feedback, coaching, and guidance to team members.
• Designing, executing, and tracking training plans
• Ensuring department and staff have all necessary supplies
• Create a rewarding environment in which to work, generate a team atmosphere
• Protect company assets through loss prevention techniques.
• Managing inventory of rental and retail product.
• Communicate ideas or issues with Store and Regional Managers
• Manage operational budgets and payroll
• Remain current on new industry products and trends, and demonstrate knowledge of products
• Administrative duties
• Other duties as assigned

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed