Assistant Manager, Sterile Processing

University of Rochester•Rochester, NY

3d•$25 - $35•Onsite

About The Position

Join one of the region’s leading academic medical centers and play a pivotal role in delivering safe, high-quality patient care behind the scenes. The Assistant Manager in the Sterile Processing Department (SPD) provides daily leadership and operational oversight for evening and off-shift teams that support surgical and procedural services across Strong Memorial Hospital. This position partners closely with SPD leadership, Nursing, and Perioperative Services to ensure excellence in reprocessing, quality, safety, and workflow efficiency. You’ll help lead a dynamic team dedicated to continuous improvement, collaboration, and URMC’s culture of “Ever Better.”

Requirements

Bachelor’s degree required (preferably in Business, Healthcare Administration, or a related field).
Minimum of 3 years in sterile processing, perioperative services, or healthcare operations leadership (or an equivalent combination of education and experience).
IAHCSMM (CRCST) or CBSPD certification required; supervisory or management certification preferred.
Strong understanding of surgical instrumentation, sterilization principles, and infection prevention standards.
Experience with instrument tracking systems and supply chain operations.
Excellent communication, problem-solving, and leadership skills.
Proficiency in Microsoft Office and comfort working with data and performance metrics.
Bachelor's degree with course work in Business or Hospital Management required.
3 years of relevant experience required or an equivalent combination of education and experience
Knowledge of specific health care products, patient care equipment and basic use.
Comprehensive knowledge in inventory control, supply distribution, receiving, reprocessing techniques and principles, production management and regulating agencies standards.
Comprehensive knowledge and experience in surgical instrumentation, microbiology as it relates to SPD and OR, cleaning procedures, disinfection, sterilization, and the care, handling, disassembly and assembly of hospital equipment and surgical instruments.
Knowledge of medical terminology, including surgical procedures, human anatomy and of current and developing trends in area of professional expertise.
Working knowledge of computer technology and software programs including work processing spreadsheets, and power point applications.
Excellent interpersonal and communication skills.
Knowledge in Instrument Tracking Systems.
IAHCSMM or CBSPD Central Sterile Processing Technician Certification or a substantially equivalent credential required.

Nice To Haves

IAHCSMM (CRCST) or CBSPD certification required; supervisory or management certification preferred.

Responsibilities

Lead & Support the Team: Supervise daily operations for assigned shifts, ensuring that all instrument reprocessing and sterilization activities meet hospital and regulatory standards.
Drive Quality & Safety: Monitor performance metrics, investigate incidents, and implement corrective and preventive actions that strengthen safety and reliability.
Foster Collaboration: Serve as a key link between SPD, surgical teams, and support departments to ensure timely service and excellent communication.
Empower Staff: Participate in hiring, training, evaluations, and mentorship to support career development and employee engagement.
Optimize Operations: Oversee case cart and instrument usage, manage inventory control systems, and identify opportunities for set optimization and process improvement.
Ensure Compliance: Uphold Joint Commission, DOH, AAMI, and AORN standards while promoting a culture of accountability and continuous learning.
Lead Change: Support departmental initiatives and system-wide projects that advance SPD excellence, efficiency, and innovation.
Participates in the formulation of department policies and procedures.
Coordinates the planning, implementation and reporting of quality improvement processes for the department.
Investigates and takes appropriate action when employee accidents occur and takes preventive action to prevent further occurrences.
Participates in the handling of human resources and employee related matters such as interviewing, hiring, disciplinary process, promotions and terminations.
Maintains delivery of services congruent to standards of practice, policies and procedures to achieve compliance with regulatory agencies.
Participates in the department budgeting process.
Evaluates the quality and effectiveness of the Central Sterile Processing Department personnel and materials.
Reviews and analyzes trends of case cart usage.
Fosters a professional, productive and effective relationship other departments through open communication and constructive feedback.
Collaborates with support services to create an environmental optimal for the delivery of services.
Assists, initiates, and participates in committee activity.
Ensures ongoing communication with the leadership of Peri-Operative Services.
Provides general supervision to ensure effective operation of Central Sterile Processing Department.
Establishes and maintains a record system for inventory and control of supplies and equipment.
Participates in the recruitment and retention program of Central Sterile Processing Department.
Participates in performance improvement activities.
Maintains patient/employee confidentiality in the management of information.
Observes the Health Care System's compliance policies.
Reviews the utilization of staff and distributes responsibilities to maximize performance and productivity.
Recommends and justifies need for new items for surgical use.
Manages staff appropriately through transitions for optimal implementation of change.
Reviews clinical performance of personnel via anecdotal records, conferences and evaluation process.
Serves as a resource person for staff within the Central Sterile Processing Department.
Determines equipment and supply par levels.
Upholds safe environment by monitoring cleanliness, potential hazards and electrical safety within the Central Sterile Processing Department.
Oversees various department projects.
Works collaboratively with other departments for the improvement of service in the department of Central Sterile Processing.
Participates in the development of other staff members.
Identifies learning strengths and needs of direct reports.
Keeps employees informed of new items, purpose, function and responsibility for care.
Other duties as assigned