Assistant Manager - Starbucks - MGM Grand

MGM Resorts • Las Vegas, NV

23h • Onsite

About The Position

As an Assistant Manager of Starbucks at MGM Grand, you’ll help lead daily operations while delivering the welcoming, high-energy coffeehouse experience guests expect in one of the Strip’s most iconic resorts. Through your hands-on leadership, warm service style, and attention to detail, you’ll support the team, ensure smooth operations, and anticipate guest needs. By taking ownership of the guest experience, you’ll create uplifting WOW moments and memorable connections that guests will carry with them long after their visit.

Requirements

• Work varied shifts, to include weekends and holidays required
• High School Diploma or GED required
• Must be 21 years of age or older
• 2+ Years of prior relevant experience in a similar dining environment required

Nice To Haves

• Previous experience as a Manager or Shift Supervisor at Starbucks preferred
• Previous experience managing employees under a collective bargaining agreement preferred

Responsibilities

• Review daily schedules and manage time off and vacation requests, coach and train on policies, procedures, and performance
• Supervise cashiers to ensure correct policies and procedures for check handling and closing are maintained by service staff as well as manage activities; means of access and egress, to ensure complete compliance with Health Department and Fire Marshall Regulations
• Directly communicate with the Chef on all food service and menu issues
• Assist in seasonal menu changes and holiday menu changes
• Order supplies through the IP System and Purchasing
• Exercise cost controls for all aspects of restaurant operation
• Manage pricing and maintenance issues to ensure checks can be processed correctly
• Direct communication with guests for special requests and large party reservations

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED