Assistant Manager & Shift Lead

Auntie Anne’s Pretzels•Orlando, FL

3d•$17 - $18•Onsite

About The Position

Auntie Anne’s is known for our homemade, freshly baked, golden brown soft pretzels that are served with a smile! Come grow with the largest and fastest-growing domestic franchise partner of Auntie Anne’s Pretzels, Chestnut Land Company. We Offer: Competitive Pay: $18.25/hour for Assistant Manager, $16.50/hour for Shift Lead + tips (tips average $2–$3/hour). Hours: Part-time and full-time hours available; mall hours mean no late nights or early mornings. Benefits: Medical, Dental, and Vision insurance with multiple plans to choose from. Time Off: Paid Time Off (PTO). Retirement: 401(k) with an employer match of up to 4% after one year of employment. Education: Tuition reimbursement. Perks: Generous employee discounts. Assistant Manager Job Summary: Working alongside or in the absence of the Store Manager, the Assistant Manager is responsible for the overall supervision and operation of the assigned store. You will focus on maintaining Auntie Anne’s "Three-Fold Philosophy" while maximizing store profitability and performance. Shift Lead Job Summary: The Shift Lead directs restaurant operations in the absence of the General Manager and Assistant Manager. You will ensure the highest standards of food quality, service, cleanliness, and workplace safety. About Our Franchise: Chestnut Land Company is a proud franchisee of both Auntie Anne’s and Cinnabon. Established in 1994, we have grown to be the largest domestic franchise partner of Auntie Anne’s Soft Pretzels. We are headquartered in Boardman, Ohio, with over 100 locations in 14 states, occupying some of the country’s most prestigious indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We’re proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone’s voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements. #CLC Visit our website to learn more about our company and career opportunities at www.chestnutland.com.

Requirements

Management experience in retail, restaurant, or a fast-paced environment.
A valid driver’s license.
Availability to work various shifts, including evenings and weekends.
Must be at least 18 years of age.

Responsibilities

Making dough and rolling pretzels from scratch.
Working and managing daily shifts.
Recruiting and training new team members.
Ensuring 100% customer satisfaction and product quality.
Working toward store performance and sales goals.
Maintaining safety and security standards at all times.
Managing stock and inventory levels.
Prepping, baking, and serving fresh pretzels and snacks.
Greeting customers and taking orders in a friendly, efficient, and accurate manner.
Monitoring employee breaks, overtime, and scheduling during shifts.
Assisting with the training of new employees.