Customer site travel and provide on-site support for installation, validation and commissioning of Vertical & 2P packaging machines for applications like Snacks, Powder food, Detergent powder and Carton packaging. Test of automated systems for efficiency, safety and reliability. Travelling to client's location to solve software, mechanical and electrical related issues. Perform hands on on-site troubleshooting, service and repairs Provide on-site training to the customer Interface with cross-functional work teams such as Engineering, Manufacturing and Customer Support. Share suggestions with technical team, continual improvement in the field of commissioning and drive for implementation. Develop service technical reports for improvement in future projects Timely and professionally handle field service calls and issues arising from the field service visits Support in Plant FAT for projects and successfully complete SAT for the same projects Provide feedback on site improvements to Engineering for future issue prevention and resolution
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Job Type
Full-time
Career Level
Mid Level
Industry
Administrative and Support Services
Education Level
Associate degree
Number of Employees
5,001-10,000 employees