Assistant Manager, Retail & Production

Krispy Kreme•Celebration, FL

50d•Onsite

About The Position

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. We are looking for Assistant Managers who want to inspire customer wonder! You will work in partnership with our General Managers to create a WOW experience for our A-Glazing customers. You will also provide overall support with shop operations, foster a culture of teamwork, develop staff members' abilities and competencies, and meet and exceed the goals of the shop established for your location. We love to grow our peeps, so your long-term objective will be to develop your skills on your journey to becoming a General Manager here at Krispy Kreme.

Requirements

High school diploma or equivalent.
Five (5) years of experience in a job involving food service or retail industry.
Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
At least 2 years of management experience
Must be 21 years of age or over.
Valid driver's license.
Effective communication skills, both written and verbal
Travel Requirements: 0-10%
Must be authorized to work in the US without sponsorship.

Responsibilities

Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
Maintain knowledge of products and current promotions
Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
Maintain a high level of shop sanitation and cleanliness.
Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.