Assistant Manager, Real Estate Post Closing

SchoolsFirst Federal Credit Union-posted 3 months ago
$96,110 - $153,777/Yr
Full-time • Mid Level
Sacramento, CA
1,001-5,000 employees
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We’re always looking for diverse, talented, service-oriented people to join our exceptional team. The Assistant Manager, Real Estate Post Closing will assist the Department Manager with the daily operations of the Real Estate Post-Closing team and share responsibility for department performance. This role serves as a technical lead for Members, team members, and third-party vendors, ensuring compliant and timely finalization of real estate loan transactions. The Assistant Manager will oversee post-closing activities including quality control, compliance, and loan delivery to investors, while providing guidance, directing team activities, and offering performance feedback and coaching. The position is accountable for service quality and ongoing process improvements to enhance the Member experience.

  • Assist the Department Manager with daily operations of the Real Estate Post-Closing team.
  • Serve as a technical lead for Members, team members, and third-party vendors.
  • Oversee post-closing activities including quality control, compliance, and loan delivery to investors.
  • Provide guidance, direct team activities, and offer performance feedback and coaching.
  • Accountable for service quality and ongoing process improvements.
  • Lead daily operations of the Real Estate Post-Closing team.
  • Oversee all post-closing activities including Closing Disclosures and investor delivery.
  • Partner with Compliance and other internal stakeholders to ensure adherence to regulatory requirements.
  • Conduct team member training on relevant changes or updates.
  • Monitor department loan pipelines and third-party vendor performance.
  • Drive operational improvements by identifying process gaps.
  • Develop and present resolution recommendations to management.
  • Maintain expert-level knowledge of Fannie Mae, Freddie Mac, FHA, and Conventional loan products.
  • Create and deliver standard and ad hoc reports to stakeholders.
  • Oversee audit preparation and image file collection for audits.
  • Prepare formal responses to audit findings.
  • Support business continuity planning through annual testing and reporting.
  • Promote a positive and professional work environment.
  • Lead the team through organizational and process changes.
  • Supervise team members directly, including selection, training, and performance appraisal.
  • Help establish, communicate and achieve the credit union’s goals and standards.
  • Identify areas to streamline department and credit union operations.
  • Comply with all government regulatory policies and internal policies.
  • High School Diploma or GED required.
  • Bachelor's Degree or equivalent years of experience preferred.
  • 3-5 years of previous related experience required.
  • 1-3 years previous supervisory experience required.
  • Previous experience with FHA, FNMA and FHMC products preferred.
  • Ability to develop internal and external working relationships.
  • Extensive knowledge of mortgage and Equity products.
  • Strong product knowledge of Fannie Mae, Freddie Mac, FHA, and Conventional loans.
  • Experience with mortgage servicing requirements and loan documentation.
  • Excellent analytical, problem solving and organizational skills.
  • Extensive knowledge of MS Excel, MS Word & servicing systems.
  • Thorough understanding of federal and state regulations.
  • Competitive salary range of $96,110.00 - $153,777.00.
  • Scheduled Weekly Hours: 40.
  • Commitment to diversity, equity, and inclusion in hiring.
  • Opportunities for career growth and development.
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