Assistant Manager, PT

Marcus Theatres South Shore CinemaOak Creek, WI
452d

About The Position

As an Assistant Manager at Marcus Theatres, you will play a crucial role in enhancing the movie-going experience by leading a team in a fast-paced environment. This position focuses on guest service, team motivation, and operational excellence, ensuring a safe and welcoming atmosphere for all patrons.

Requirements

  • Excellent communication skills.
  • Ability to work in a high-volume, fast-paced, and team-focused environment.
  • Strong work ethic and positive attitude.

Nice To Haves

  • Experience in a supervisory role within the service industry.

Responsibilities

  • Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations, and implementing creative solutions to provide exceptional service.
  • Supervise, motivate, reward, and coach associates.
  • Execute systems and processes that keep the theatre running smoothly.
  • Assist with hiring, training, and associate development.
  • Evaluate key performance indicators to drive guest satisfaction and results.
  • Identify opportunities to increase brand awareness and drive traffic into the theatre.
  • Follow direction of the theatre and corporate management teams.

Benefits

  • Dental insurance
  • Health insurance
  • Opportunities for advancement
  • Paid holidays
  • Retirement plan
  • Vision insurance
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