Assistant Manager Production Herndon

Goodwill of Greater Washington•Herndon, VA

1d•Onsite

About The Position

This is an exciting and diverse retail inventory management opportunity in a dynamic work environment. The role offers excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. The Assistant Manager will be a decision maker and lead their own production team while improving the community. Goodwill provides opportunities for professional growth and robust benefits.

Requirements

High school diploma or equivalent plus one to three years previous management experience in retail or similar service oriented business or environment (e.g. military experience).
Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.).
Ability to effectively communicate in English, both verbally and in writing in a clear manner.
Excellent customer service skills.
Personal vehicle to transport store receipts to the bank.
Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business.

Nice To Haves

Associate’s degree or higher.
Previous experience in the area of inventory movement and warehousing (preferably in a retail environment).
Fluency in a language other than English

Responsibilities

Develops Direct Reports and Others
Process Management
Customer Focus
Confronting Direct Reports
Managing Diversity
Functional and Technical Skills
Assists the store manager with the overall operation of the business unit.
Develops, coaches and trains all direct reports in the business unit.
Helps to create an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners).
Makes recommendations for hiring and evaluating of associates on the team.
Performs daily administrative/clerical functions of store operations.
Provides exceptional customer service to customers, to include resolving customer concerns.
Fulfills the duties of store personnel only if needed.
Models, monitors and enforces compliance with company policies, SOP’s and values. Monitors sales transactions associated with purchases and ensures proper sales procedures are followed.
Maintains the general appearance of the store and premises according to agency standards.
Assists in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis. In some stores, may act as safety captain.
Assists with maintaining production levels and quality of merchandise to the sales floor that reflect the standards of Push for Production (PFP) model.
Monitors and ensures a smooth process for all donation functions while adhering to all standard company practices and procedures.
Performs all other duties as assigned.