Assistant Manager - Product Trainer
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About The Position
The position involves the implementation of various systems and processes in overseas dealerships to ensure smooth operations. This includes rigorous planning and follow-up to adhere to CI Standards. The role also focuses on reducing warranty claims costs to enhance business profitability through new initiatives and effective administration of warranty claims, which in turn aids in achieving customer satisfaction. Additionally, the position requires coordination for technical training for dealers to improve the 'Fix it right first time' rate, monitoring parts stock at dealers to boost Parts Revenue, addressing product issues for dealer satisfaction, and regular interaction with the Technical Team to provide feedback for product improvements.
