Assistant Store Manager - Clarksville

America's Thrift Stores•Clarksville, TN

10d•Onsite

About The Position

The Assistant Manager, Processing is responsible for overseeing the efficient flow of products from arrival at the loading dock to final placement on the retail floor. This role ensures operational standards are communicated and achieved while maintaining compliance with company policies. The Assistant Manager, Processing supervises staff, organizes and monitors workflow, upholds company standards, and spends the majority of their time focused on these tasks.

Requirements

High School Diploma required; college degree preferred
5-8 years of experience in a production, retail, logistics, or distribution environment
Training in ATS processing operations, employee policies, or human relations
Experience in manufacturing, thrift, or distribution businesses
Past management experience, including hiring, performance evaluations, and policy enforcement
Knowledge of work standards, capacity planning, and materials planning
Skills & Attributes: Strong leadership skills with a high level of energy and initiative
Ability to inspire, coach, and develop a diverse team
Strong decision-making, organizational, and problem-solving skills
Data-driven approach to tracking and evaluating performance
Excellent verbal and written communication skills
High sense of urgency and ability to work in a fast-paced environment
Proficiency in Microsoft Office Suite and basic financial reporting
Must pass a background check and drug screening
Must be able to work independently and collaboratively
Frequent exposure to dust, dirt, and secondhand merchandise
Successful completion of background check, motor vehicle check, and drug screen.
Valid driver’s license and a clean driving record.

Responsibilities

Ensures efficient product flow from dock to sales floor
Develops, monitors, and improves workflow using Critical to Quality (CTQ) metrics
Implements cost reduction strategies and fosters a results-driven team culture
Ensures compliance with company policies and enforces standards
Maintains equipment using internal resources and approved vendors
Hires, trains, and develops team members
Provides coaching and performance management, ensuring attainment of production standards
Creates an engaging work environment that supports both personal and professional growth
Conducts onboarding, orientation, and training in the ATS Way of Processing
Partners with the General Manager to meet financial and operational goals
Manages production levels, inventory quality, and pricing to optimize revenue
Oversees store budgets, profit and loss, and financial reporting
Coordinates and ensures accuracy of cash deposits and transactions
Builds relationships with the community to drive donations and support mission programs
Ensures exceptional customer service for donors, customers, and charity partners
Oversees merchandising and store presentation to enhance customer experience
Maintains a safe and clean work environment
Monitors and enforces safety, security, and compliance regulations
Partners with Asset Protection (AP) and Human Resources (HR) on investigations and personnel matters