Assistant Manager - Panda Express - DFW Airport

TCI M2 Concepts JV • Dallas, TX

383d

About The Position

The Assistant Manager at Panda Express is responsible for supporting the daily operations of the restaurant, ensuring superior guest service, and managing various aspects of the unit's performance. This includes overseeing cost, revenue, labor, and inventory control, as well as maintaining food quality and compliance with company standards and regulatory requirements. The role also involves employee relations, coaching, training, and maintaining a positive work environment.

Requirements

• High school diploma or GED.
• Completion of technical school program or company training program in restaurant management/food service preferred.
• Minimum of 3 years in restaurant/food service with 2 years of leadership experience.
• Must be able to obtain alcohol awareness and/or ServSafe Food Safety certification.
• Knowledge of restaurant operations.
• Ability to understand P&L and sales reports.
• Ability to lead and motivate subordinate staff.
• Exceptional interpersonal skills in dealing with employees and customers.

Nice To Haves

• Experience in a fast-paced restaurant environment.
• Bilingual skills to communicate with a diverse customer base.

Responsibilities

• Managing or assisting with the day-to-day operations of the unit's performance by monitoring cost, revenue, labor and inventory control, quality of products and services.
• Supervises the activities of unit employees, assigns duties and ensures that all areas of the unit are properly cleaned and maintained.
• Monitors and maintains all quality control records, including quality assurance and loss prevention policies and procedures and cleaning programs.
• Ensures compliance with company and brand and/or franchise standards of operating procedures, as well as those of all applicable regulatory agencies.
• Operates unit in compliance with airport requirements and maintains awareness of volume and activities.
• Maintains effective communication and positive associate relations by managing progressive discipline, resolving associate relations issues, incentive programs and assists with conducting performance reviews.
• Assists with recruiting, selecting, promotion and training of associates and other status changes as needed.
• Works with maintenance staff to inspect, maintain, and replace equipment when necessary.
• Follows and monitors safe food handling, proper hygiene practices and workplace safety standards for operating a unit.
• Performs other duties as assigned.

Benefits

• Competitive salary based on experience.
• Opportunities for career advancement within the company.
• Employee discounts on meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED