Assistant Manager - Optical

National Vision • Summerville, SC

83d

About The Position

The position involves overseeing the eyeglass department, ensuring compliance with company policies, and achieving sales and performance goals. The role requires a commitment to outstanding customer service and maintaining quality standards. Communication with upper management and effective supervision of staff are key components of the job.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company's policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.

What This Job Offers

• Industry: Health and Personal Care Retailers
• Number of Employees: 5,001-10,000 employees