Assistant Manager, Operations - Green Acres Mall

Macerich•Town of Hempstead, NY

4h•Hybrid

About The Position

The Assistant Operations Manager plays a key role in supporting the daily operations of the organization while gaining the skills experience and strategic perspective required to become a future Operations Manager (OM). This is a developmental position designed for individuals who are building their leadership and management skills. Working closely with the OM, this role provides hands-on experience in operational oversight, team coordination, and process improvement while learning how to manage resources effectively and drive organizational success. This position is part of the Manager-in-Training program, which has the intention of promoting candidates to an Operations Manager role within 1 – 2 years, if the candidate remains employed, expectations of the program are met, and there exists a suitable open role. If they are, this may require you to relocate to that role, which may be located anywhere within the United States. If at that time, you are not willing or able to relocate, there may not be another open role, which may result in separation of employment at that time. In accepting this Manager in Training role, you understand and acknowledge that your eventual working location is undetermined and, while preferences can be expressed, all location assignments are ultimately dictated by Company need, so no regions or locations are promised or guaranteed. The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Requirements

High school diploma or equivalent is required.
4+ years experience in building operations or construction job site experience.
Understand and have experience with efficient housekeeping procedures, advanced mechanical systems, construction practices, and preventative maintenance practices.
Strong organizational and communication skills with a willingness to learn and adapt.
Analytical mindset with basic proficiency in Microsoft Office or similar tools.
Ability to read and interpret blueprints, technical specifications, or similar.
Demonstrated ability to work collaboratively and take initiative in a team environment.
Able to work flexible hours and to respond to the needs of the Center at any time.

Nice To Haves

Retail or retail management background preferred.
NYC code knowledge is beneficial.

Responsibilities

Supervising interior and exterior housekeeping/maintenance standards daily.
Assisting OM with government agency matters like permitting, violations, and inspections (NYC code knowledge is beneficial).
Conducting daily inspections of common area corridors and stairwells.
Managing work order system compliance with contractors and administrative team.
Communicating positively with tenants to build strong relationships.
Helping OM maintain efficient energy management throughout the property.
Supporting OM with capital improvement projects.
Ensuring efficient use of resources and financial management of budgets.
Coordinating with contractors and tenants for a clean, comfortable environment and timely safety inspections.
Assisting OM with new tenant build-outs and cosmetic renovations to meet deadlines and standards.
Supporting OM in managing the Total Energy Plant.

Benefits

Best-in-class benefits with affordable employee contribution levels
Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually
401(k) match with immediate vesting
Ability to purchase company stock at a 15% discount
24 paid volunteer hours and employer charitable match
Employee Assistance Program
Career-development resources
Comprehensive wellness program including ClassPass memberships
And more…

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