Assistant Manager of Residential Operations

Sun Light & Power-posted 11 days ago

Full-time • Manager

Berkeley, CA

51-100 employees

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The Assistant Manager of Residential Operations (AMRO) will work closely with the Director of Residential Operations to facilitate accurate, profitable, and increasingly streamlined work for our residential solar installations. The position requires a balance of strong solar installation knowledge alongside excellent managerial and administrative acumen. The Assistant Manager drives job flow and strives to ensure high quality projects and safe work practices.

Assist in leading, managing, and coaching the residential operation department to ensure timely completion of projects within their specified budget
Work closely with the Director of Residential Operations and COO in steering the company to achieve its Residential financial targets and goals
Assist in managing project schedules, budgets, and reports to foster successful completion of projects as well as further efficiencies in operational processes
Create and deliver detailed project data reports to upper management
Analyze project scenarios and work with the Director of Residential Operations to make sound decisions based on factual data
Partner with key decision makers (Safety Officer, HR, Safety Committee, crews) on all safety requirements and ensure that every build is done safely
Handle difficult client, supply chain, and labor compliance related issues
Build relationships between management, field, and office staff, developing cohesive communication and process flow
Assist in managing the Residential recruitment pipeline with HR and the Director of Residential Operations
Conduct performance reviews for all direct reports and ensure that ongoing evaluations result in growth and development of staff
Collaborate with the Director of Residential Operations to oversee sponsored trainings and training programs for employees
Discipline employees when necessary using procedures outlined by HR using proper documentation and work with employees to improve their performance
Lead key project meetings as needed
Supervise field personnel in troubleshooting solar and battery systems, as well as electronic equipment
Read, understand, and contribute to BOMs (bill of materials)
Solve problems as they arise. Overcome survey, design, and installation challenges.
Ask others for help or research for the answer if you don’t have it.
Work diligently to get jobs unstuck and keep customers informed.

5+ years solar experience required with residential area preferred
5+ years of superior leadership and people management experience
Exceptional communications skills, both verbal and written, required
College Degree required
Knowledge of Google Suite, Microsoft Office required
Effective time management and organizational skills required
Highly adept managerial administrative skills including timesheets, SOP creation, policy review and creation, holding and recording agenda-driven meetings, and execution of progressive disciplinary practices
Ability to recognize, identify, and communicate about common parts and materials used in the solar and battery industry
Knowledge of construction accounting preferred: particularly percent-complete revenue recognition
Scheduling experience and understanding of project pipeline
Must understand how scheduling backlogs impact revenue forecasting
Strong ethical and moral compass required
Time management skills required
Valid California Driver License with acceptable driving record
Able to type 50+ wpm

Contract administration experience desirable
Conflict resolution experience desired

Health - Sun Light & Power offers 8 different medical plans through Health Net and Kaiser. We also offer coverage for dependent benefit costs per company policy.
Dental - Sun Light & Power covers 100% through Beam
Vision - Sun Light & Power covers 100% through Beam
Long-term disability insurance - Sun Light & Power covers 100%
FSA, HSA and Commuter program
13 PTO days, 9 paid holidays
2 paid days for volunteering
401(k) retirement plan - Sun Light & Power will match 50% of 401(k) deferments, up to $1,000
$500 annual stipend for tuition
Company Stock - Sun Light & Power annually allocates 8% of our 1,000,000 issued shares of the company to ESOP Participants based on a formula considering the number of employees, employees’ years of service and employee’s total compensation. Shares are vested over a 6-year period.

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