Assistant Manager of Perishables

About the position

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Assistant Manager Store Operations; Assistant Manager Perishables; Assistant Manager Health Wellness Home is responsible for supervising and coordinating the activities of employees, ensuring that customer's needs are met. This position is exempt and reports to the District Store Director or Store Manager.

Responsibilities

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Assists customers by escorting them to products, securing products that are out of reach, and loading or unloading heavy items.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Oversees proper training, handles employee issues, and coordinates disciplinary procedures when necessary.
• Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands.
• Ensures compliance with store accounting procedures and reports potential problems.
• Oversees building/ground maintenance and all store sanitation and cleanliness.
• Uses and understands all hardware and software technology in the store.
• Evaluates employee performance to recommend personnel actions such as promotion, transfer, or dismissal.
• Trains and enforces safety procedures to provide a safe and healthy work environment.
• Directs the ordering of merchandise in their respective areas.
• Coordinates compliance of employees with established policy/law, security, sales, and record keeping procedures.
• Assists with replenishing shelf product, designs and constructs displays.
• Confers with employees and assists in solving problems affecting job duties and productivity.

Requirements

• High School or equivalent experience.
• One year or more of retail experience including performing the duties of an Assistant Manager.
• Ability to solve practical problems and interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.

Nice-to-haves

• Experience in a supervisory role.
• Knowledge of retail market trends and merchandising techniques.