Hy-Vee-posted 7 months ago
Full-time • Entry Level
Burlington, VT
Food and Beverage Retailers

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Assistant Manager Store Operations; Assistant Manager Perishables; Assistant Manager Health Wellness Home is responsible for supervising and coordinating the activities of employees, ensuring that customer's needs are met. This position is non-exempt and reports to the District Store Director, Store Manager, and Assistant Managers of Store Operations, Perishables, and Health Wellness Home.

  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers.
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
  • Assists customers by escorting them to the products they are looking for, securing products that are out of reach, and loading or unloading heavy items.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Oversees proper training, handles employee issues, and coordinates disciplinary procedures when necessary.
  • Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands.
  • Ensures compliance with store accounting procedures and reports potential problems.
  • Oversees building/ground maintenance and all store sanitation and cleanliness.
  • Assists in forecasting and reviewing the store labor schedule.
  • Evaluates employee performance to recommend personnel actions.
  • Trains and enforces safety procedures to provide a safe and healthy work environment.
  • Directs the ordering of merchandise in their respective areas.
  • Coordinates compliance of employees with established policy/law, security, sales, and record keeping procedures.
  • Assists with replenishing shelf product, designs and constructs displays.
  • Confers with employees and assists in solving problems affecting job duties.
  • Reports to work when scheduled and works expected number of hours.
  • High School or equivalent experience.
  • One year or more of retail experience including performing the duties of a Service Manager.
  • Ability to solve practical problems and interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Experience in a supervisory role.
  • Knowledge of retail market trends and merchandising techniques.
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