Assistant Manager of Events - Robert Mondavi Winery

Constellation Brands•Oakville, CA

1d•Onsite

About The Position

The Assistant Manager, Events supports the planning, coordination, and execution of hospitality events for Robert Mondavi Winery and the ICON portfolio, including Schrader, Double Diamond, and To Kalon Vineyard Company. Working closely with the Hospitality leadership team, this role delivers exceptional event experiences for consumers, trade partners, wine club members, and high-value guests, ensuring every interaction reflects the legendary Robert Mondavi brand and the values of Constellation Brands. The Assistant Manager, Events is responsible for managing event logistics, collaborating with cross-functional teams, and maintaining the highest standards of hospitality throughout all winery and ICON portfolio events. This role proactively drives event revenue and leads B2B outreach efforts, cultivating relationships with industry partners, trade organizations, and corporate clients to maximize business opportunities and elevate the winery’s reputation as a premier Napa Valley destination for memorable experiences and industry-leading events.

Requirements

Proven experience in hospitality, event coordination, or guest services; wine industry experience is strongly preferred.
Strong organizational and communication skills, with a collaborative and proactive approach to working with both internal and external teams.
Demonstrated financial acumen, including knowledge of budgeting, cost control, and the ability to interpret key performance indicators (KPIs).
Flexibility to work varied hours, including weekends and evenings, to support guest programming and business needs.
Strong attention to detail, a passion for delivering outstanding guest experiences, and a commitment to upholding the brand standards of Robert Mondavi Winery.
Bachelor’s degree in hospitality management, business, marketing, or a related field.
Minimum of three years of experience in the hospitality industry, with at least one year in a supervisory or assistant management role; wine industry or luxury hospitality experience preferred.
Demonstrated ability to support brand positioning and marketing strategies within a guest-focused environment.
Experience developing, tracking, and interpreting program KPIs related to guest engagement and revenue.
Strong background in collecting and leveraging guest feedback to inform improvements in guest experience.
Proficiency in supporting guest programming or new service rollouts.
Excellent verbal and written communication skills, including the ability to collaborate effectively with internal teams and deliver outstanding guest service.
Experience training or mentoring team members and supporting a positive team culture.
Strong organizational and time management skills, with the ability to handle multiple responsibilities in a fast-paced environment.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with reservation or customer management systems is a plus.
Platforms, or event management software.
Experience working with global teams
Self-motivated, reliable, and able to work independently, demonstrating initiative and sound judgment.
Commitment to continuous improvement and upholding high standards of guest experience and brand integrity.

Nice To Haves

WSET Level 2 certification required: advanced wine education or certifications a strong asset.
Previous experience in luxury hospitality, fine wine, or premium consumer brands preferred.
Demonstrated success in delivering high-touch guest experiences for VIP, Trade, or Wine Club audiences.
Experience supporting exclusive events, tastings, or programming for high-value clientele.
Strong understanding of Napa Valley’s wine industry, including market trends and competitor landscape.
Proven ability to adapt communication and service style to meet the expectations of discerning guests.
Familiarity with CRM systems, reservation or in an international brand environment.
Ability to work collaboratively and build positive relationships with industry partners, vendors, and stakeholders.
Creative problem-solving skills and a track record of contributing innovative ideas to enhance guest experiences.

Responsibilities

Guest Experience & Programming The Assistant Manager, Events is responsible for designing and delivering engaging guest experiences and educational event programming that showcase the prestige of Robert Mondavi Winery and its ICON portfolio, including Schrader, Double Diamond, and To Kalon Vineyard Company. This role coordinates all aspects of event hospitality, ensuring Trade partners, Wine Club members, and high-value guests enjoy seamless, consistent, and memorable interactions. The Assistant Manager, Events develops and executes strategies that drive event revenue, enhance guest engagement, and support key performance indicators (KPIs) such as sales per visitor, member retention, and overall satisfaction. By actively monitoring guest feedback and analyzing event performance data, this position continually refines programming, maximizes guest satisfaction, and delivers measurable results for both the ICON portfolio and the broader Robert Mondavi Winery guest community.
Operational Support & Excellence The Assistant Manager, Events is responsible for ensuring that all event and hospitality environments associated with Robert Mondavi Winery and its ICON portfolio—including Schrader, Double Diamond, and To Kalon Vineyard Company—consistently meet the highest standards of cleanliness, safety, and presentation. This commitment creates a polished, inviting atmosphere for every guest, especially Trade partners, Wine Club members, and high-value event attendees. A key aspect of this role is supporting the development, implementation, and strict adherence to standard operating procedures (SOPs), which are vital for maintaining operational efficiency, accuracy, and regulatory compliance throughout all guest-facing event activities. The Assistant Manager, Events assists in managing staffing schedules, resource allocation, and daily logistics to optimize event service delivery and support the smooth operation of the hospitality team. Additionally, this position participates in regular reviews of event performance, actively contributes ideas for process improvement and innovation, and helps refine SOPs to further elevate both guest satisfaction and operational excellence for all events at Robert Mondavi Winery and the ICON portfolio.
Financial & Business Support The Assistant Manager, Events plays a pivotal role in supporting the financial and business objectives of Robert Mondavi Winery and its ICON portfolio, which includes Schrader, Double Diamond, and To Kalon Vineyard Company. This role is responsible for tracking key performance indicators (KPIs) related to event revenue, guest engagement, Trade and Wine Club member participation, and overall event profitability. The Assistant Manager, Events provides valuable input for monthly business reporting, identifying operational gaps and opportunities to enhance efficiency and maximize financial performance. By effectively managing event operations and maintaining a strong focus on cost controls, this position supports the achievement of financial and attendance targets, ensuring the continued success, growth, and business impact of events at Robert Mondavi Winery and within the ICON portfolio.
Destination Marketing & Collaboration The Assistant Manager, Events supports destination marketing efforts by actively managing guest feedback from events and collaborating with internal teams and external partners. This role plays a key part in promoting Robert Mondavi Winery and its ICON portfolio including Schrader, Double Diamond, and To Kalon Vineyard Company as premier Napa Valley destinations, with a focus on attracting and retaining high lifetime value (LTV) trade partners and wine club members through exceptional event experiences. The Assistant Manager, Events ensures that all event communications and guest interactions reflect the highest standards of the winery’s brand. By monitoring feedback from attendees and evaluating the effectiveness of event marketing initiatives, this role identifies opportunities for continuous improvement in programming and outreach. Additionally, by participating in strategic campaigns with local tourism boards, hospitality organizations, and neighboring wineries, the Assistant Manager, Events helps drive increased foot traffic, strengthen industry relationships, and guarantee every event experience aligns with the ICON portfolio’s reputation for excellence and long-term guest loyalty at Robert Mondavi Winery.
Cross-Functional Teamwork The Assistant Manager, Events collaborates closely with Brand, Direct to Consumer, Public Relations, and Human Resources teams to ensure unified messaging and coordinated guest experiences across all events for Robert Mondavi Winery and the ICON portfolio, including Schrader, Double Diamond, and To Kalon Vineyard Company. This role supports the consistent implementation of global brand standards in every guest-facing event, working with international teams as needed to maintain brand integrity and premium positioning. By building strong cross-functional relationships, the Assistant Manager, Events aligns event strategies and programming with broader business objectives, ensuring that every interaction especially those involving high lifetime value trade partners and wine club members reflects the excellence, prestige, and hospitality legacy of the Robert Mondavi Winery brand.
Facility & Experience Coordination The Assistant Manager, Events is responsible for overseeing the maintenance and readiness of all event spaces and guest areas associated with Robert Mondavi Winery and the ICON portfolio, including Schrader, Double Diamond, and To Kalon Vineyard Company. This role ensures that venues, equipment, and hospitality environments are meticulously maintained and presented to premium standards, supporting the flawless execution of events for guests, Trade partners, and Wine Club members. By coordinating event logistics and maintaining a welcoming, polished atmosphere, the Assistant Manager, Events helps create exceptional and memorable experiences that consistently reflect the high standards and prestige of Robert Mondavi Winery and its ICON brands.

Benefits

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume