Assistant Manager (OAK Long Bar + Kitchen)

Accor Group • Boston, MA

105d

About The Position

Approach all encounters with guests and employees in a friendly, service oriented manner. Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working. Act as liaison between servers, guests, and kitchen. Take reservations for small and large parties, helping guests, and organizing parties. Oversee and assist daily opening, closing, and cleaning duties within corporate SOP format, and requisition necessary supplies for same. Actively experience the service. Oversee guest selection and ensure proper placement and distribution.

Requirements

• At least 2 years experience of fine dining required.
• Extensive bartending knowledge.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well in stressful, high pressure situations.
• Maintain composure and objectivity under pressure.
• Effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Fairmont Standards.
• Maintain high standards of personal appearance and grooming.
• Act as liaison between servers, guests, and kitchen.
• Take reservations for small and large parties.
• Help guests and organize parties.
• Oversee and assist daily opening, closing, and cleaning duties.
• Requisition necessary supplies for daily operations.
• Actively experience the service.
• Oversee guest selection and ensure proper placement and distribution.

Benefits

• Employee Benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

What This Job Offers

• Industry: Accommodation