Assistant Manager - Multifamily

PeakMade Real Estate • Chicago, IL

1d • Onsite

About The Position

The Assistant Manager is an onsite leader that plays a key role in the delinquency and collection of rent to optimize the property’s cash flow and financial position and manage day to day leasing operations. You will be a pinnacle part in the property’s success by ensuring that the financial functions and day to day operations are running smoothly and efficiently as well as being the primary point of contact for applicants at the property to sign their leases and move in. The Property Manager will be reliant on this role to be their right hand in all things operations to ensure world-class service for our residents.

Requirements

• Previous experience in the multifamily property management industry
• A high school diploma or equivalent.
• Communication skills that foster an environment of connection and belonging, teamwork and productivity.
• The knowledge of operation and financial concepts such as: budgeting, revenue, and NOI.
• Ability to create a respectful sense of urgency with rent collection
• Impeccable attention to detail and strong organization skills.
• A willingness to learn and an openness to feedback, coaching & mentorship.

Responsibilities

• Responsible for rent collections and accurately post all rent and other income in a timely and efficient manner
• Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing of evictions
• Assist in preparation and processing of all applications, leases and related paperwork
• Assist the property manager in preparation of weekly and monthly reporting requirements
• Responsible for helping property meet budgeted revenues, expenses, and Net Operation Income
• Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff
• Assist with supervising the maintenance staff in scheduling and, when necessary, directly scheduling property repairs with outside contractors as needed
• Address complaints and resolve issues in a timely and professional manner
• Assist with leasing responsibilities to maximize occupancy
• Participate in quarterly property inspections as well as during move-in and move-out
• Assist in maintaining key control of occupied and vacant units
• Handle renewal communication with residents and issue renewal offers and sign completed renewal leases once a resident has expressed intent to renew
• Send move in communication to residents and handle key making procedures
• Walk the property for curb appeal checks and work with third-party vendors and in-house maintenance to maintain the pristine condition of the property

Benefits

• Potential monthly commission
• Housing discount (varies by property)
• 15 days of PTO + 2 additional “Wellbeing Days”
• Up to 12 weeks paid parental leave + one year of diapers, on us
• 401(k) Match
• Wellness initiatives, health team competitions and reward programs through LiveWell Program
• Employee Resource Groups
• Commitment to leadership training and growth opportunities
• Additional rewards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees